DSM-502 Organizational Systems

















Definitions of management; Evolution of management thought, classical, quantitative and behavioural schools; Interactions between organizations and their environments. The planning process; Strategic and tactical planning, developing planning premises, nature of managerial decision making, quantitative aids, management by objectives. Organizational structures; Behaviour of the individual, work group, and organization; Coordination and spans of control, the informal organization; authority delegation and decentralization, groups and committees, managing organizational change and conflict. Motivation, performance and satisfaction; Building a high-performance team; Leadership, interpersonal and organizational communication, staffing and personal function. The control process; Budgetary and non-budgetary methods of control; Team performance measurement and improvement strategies. Use of management information systems.

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