Departmental Core Objectives:

To continuously improve levels of customer satisfaction at Registrar’s Office.

Key Performance Indicators:

1.       Timely conduct of meetings of the relevant University’s statutory bodies in a prescribed manner

2.       Improve cycle time of services provided to employees and students

3.       Updating and completing personal files of University employees

4.       Feedback Surveys of performance of Registrar’s Office by employees

5.       Feedback Surveys of performance of Registrar’s Office by concerned Departments

Customer Feedback:

1.         Customers’ feedback survey for the University employees are conducted once a year in following two phases

1.1.       For non-teaching departments, in the month of March every year

1.2.       For teaching departments, in the month of September every year

Yearly Objective and Action Plan:

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